{"id":4119,"date":"2025-12-10T10:56:02","date_gmt":"2025-12-10T09:56:02","guid":{"rendered":"https:\/\/www.eco-calanques.com\/?page_id=4119"},"modified":"2026-09-03T11:41:30","modified_gmt":"2026-09-03T09:41:30","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.eco-calanques.com\/en\/faq\/","title":{"rendered":"FAQ for your boat trip with Eco Calanques"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4119\" class=\"elementor elementor-4119\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8ede09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8ede09\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0c1840\" data-id=\"c0c1840\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6797a8 elementor-widget elementor-widget-image\" data-id=\"a6797a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"555\" src=\"https:\/\/www.eco-calanques.com\/wp-content\/uploads\/2025\/12\/Capture-decran-2025-12-10-115823-1200x555.png\" class=\"attachment-ocean-thumb-l size-ocean-thumb-l wp-image-4147\" alt=\"Screenshot of the Eco Calanques website\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7e018 elementor-widget elementor-widget-heading\" data-id=\"2e7e018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eea9ecc elementor-widget elementor-widget-toggle\" data-id=\"eea9ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2501\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2501\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where is the boarding point? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2501\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2501\"><p data-start=\"242\" data-end=\"384\">Our fleet consists of <strong data-start=\"269\" data-end=\"282\">5 ships<\/strong>.<br data-start=\"283\" data-end=\"286\" \/>The <strong data-start=\"289\" data-end=\"312\">name of your boat<\/strong> and its <strong data-start=\"320\" data-end=\"343\">boarding point<\/strong> are always shown on your ticket.<\/p><ul data-start=\"386\" data-end=\"632\"><li data-start=\"386\" data-end=\"479\"><p data-start=\"388\" data-end=\"479\">If you purchased your ticket on our website: the <strong data-start=\"441\" data-end=\"478\">boat name appears clearly<\/strong>.<\/p><\/li><li data-start=\"480\" data-end=\"632\"><p data-start=\"482\" data-end=\"632\">If you purchased your ticket elsewhere, the wording <strong data-start=\"536\" data-end=\"550\">\"Town Hall\"<\/strong>, <strong data-start=\"552\" data-end=\"565\">\"Cri\u00e9e\"<\/strong> or <strong data-start=\"569\" data-end=\"582\">\"Mucem\"<\/strong> directly indicates your boarding point.<\/p><\/li><\/ul><h3 data-start=\"639\" data-end=\"676\">\u00a0Eco Calanques 1 &amp; Bruine Beer<\/h3><p data-start=\"677\" data-end=\"766\"><strong data-start=\"680\" data-end=\"717\">70 quai du Port \u2013 13002 Marseille<\/strong><br data-start=\"717\" data-end=\"720\" \/>\u00a0GPS coordinates: <strong data-start=\"741\" data-end=\"764\">43.295450, 5.370291<\/strong><\/p><p data-start=\"768\" data-end=\"843\">\u27a1\ufe0f Opposite the <strong data-start=\"785\" data-end=\"808\">Marseille City Hall<\/strong><br data-start=\"808\" data-end=\"811\" \/>\u27a1\ufe0f Port <strong data-start=\"819\" data-end=\"826\">PH2<\/strong>, <strong data-start=\"828\" data-end=\"843\">right bank<\/strong><\/p><h3 data-start=\"850\" data-end=\"873\">\u00a0Eco Calanques 2<\/h3><p data-start=\"874\" data-end=\"967\"><strong data-start=\"877\" data-end=\"920\">35 quai de Rive Neuve \u2013 13007 Marseille<\/strong><br data-start=\"920\" data-end=\"923\" \/>GPS coordinates: <strong data-start=\"944\" data-end=\"967\">43.293883, 5.367206<\/strong><\/p><p data-start=\"969\" data-end=\"1024\">\u27a1\ufe0f Opposite the theatre <strong data-start=\"991\" data-end=\"1003\">La Cri\u00e9e<\/strong><br data-start=\"1003\" data-end=\"1006\" \/>\u27a1\ufe0f <strong data-start=\"1009\" data-end=\"1024\">Left Bank<\/strong><\/p><h3 data-start=\"1031\" data-end=\"1064\">\u00a0Eco Calanques 5 (Pinball)<\/h3><p data-start=\"1065\" data-end=\"1151\"><strong data-start=\"1068\" data-end=\"1104\">1 Esplanade J4 \u2013 13002 Marseille<\/strong><br data-start=\"1104\" data-end=\"1107\" \/>\u00a0GPS coordinates: <strong data-start=\"1128\" data-end=\"1151\">43.296312, 5.360816<\/strong><\/p><p data-start=\"1153\" data-end=\"1241\">\u27a1\ufe0f On the corner of the <strong data-start=\"1169\" data-end=\"1187\">Mucem museum<\/strong><br data-start=\"1187\" data-end=\"1190\" \/>\u27a1\ufe0f Just after the footbridge of the <strong data-start=\"1222\" data-end=\"1241\">Fort Saint-Jean<\/strong><\/p><h3 data-start=\"1248\" data-end=\"1272\">\u00a0Important advice<\/h3><p data-start=\"1273\" data-end=\"1428\">Please <strong data-start=\"1282\" data-end=\"1348\">carefully check the name of your boat on your ticket<\/strong> before departure:<br data-start=\"1366\" data-end=\"1369\" \/>boarding locations vary depending on the ship.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2502\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2502\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happens in the event of bad weather? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2502\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2502\"><h3 data-start=\"84\" data-end=\"126\"><strong data-start=\"88\" data-end=\"126\">If the weather isn't on our side<\/strong><\/h3><p data-start=\"128\" data-end=\"420\">At sea, the absolute priority is <strong data-start=\"163\" data-end=\"198\">your safety and comfort<\/strong>.<br data-start=\"199\" data-end=\"202\" \/>This is why <strong data-start=\"222\" data-end=\"238\">the captain<\/strong> is the only one who can decide whether the outing can go ahead, and under what conditions. He knows the sea, our boats and the area's typical weather patterns: you can <strong data-start=\"396\" data-end=\"419\">trust him<\/strong>.<\/p><h4 data-start=\"427\" data-end=\"487\"><strong data-start=\"432\" data-end=\"487\">1) We can go out, but the plan needs to be adapted<\/strong><\/h4><p data-start=\"488\" data-end=\"668\">For example: a <strong data-start=\"506\" data-end=\"562\">swell prevents us from entering the heart of the National Park<\/strong>.<br data-start=\"563\" data-end=\"566\" \/>In that case, we suggest <strong data-start=\"599\" data-end=\"627\">an alternative route<\/strong>, always beautiful and suited to the conditions.<\/p><ul data-start=\"670\" data-end=\"935\"><li data-start=\"670\" data-end=\"792\"><p data-start=\"672\" data-end=\"792\"><strong data-start=\"672\" data-end=\"703\">You accept this change<\/strong> \u2192 the outing takes place, <strong data-start=\"724\" data-end=\"778\">with no possibility of a full or partial refund<\/strong> afterwards.<\/p><\/li><li data-start=\"793\" data-end=\"935\"><p data-start=\"795\" data-end=\"935\"><strong data-start=\"795\" data-end=\"840\">You prefer not to change your plans<\/strong> \u2192 you can <strong data-start=\"855\" data-end=\"866\">reschedule<\/strong> your outing (subject to availability) or <strong data-start=\"906\" data-end=\"934\">get a refund<\/strong>.<\/p><\/li><\/ul><p data-start=\"937\" data-end=\"1023\">Our aim: for you to still enjoy a pleasant moment, <strong data-start=\"1001\" data-end=\"1022\">safely<\/strong>.<\/p><h4 data-start=\"1030\" data-end=\"1097\"><strong data-start=\"1035\" data-end=\"1097\">2) Conditions make it completely impossible to go to sea<\/strong><\/h4><p data-start=\"1098\" data-end=\"1218\">When the weather makes sailing impossible or dangerous, the outing is <strong data-start=\"1174\" data-end=\"1201\">cancelled before departure<\/strong>.<br data-start=\"1202\" data-end=\"1205\" \/>In that case:<\/p><ul data-start=\"1219\" data-end=\"1307\"><li data-start=\"1219\" data-end=\"1272\"><p data-start=\"1221\" data-end=\"1272\">We offer <strong data-start=\"1241\" data-end=\"1259\">another date<\/strong>, if possible<\/p><\/li><li data-start=\"1273\" data-end=\"1307\"><p data-start=\"1275\" data-end=\"1307\">Or a <strong data-start=\"1281\" data-end=\"1307\">full refund<\/strong><\/p><\/li><\/ul><p data-start=\"1309\" data-end=\"1399\">No nasty surprises: <strong data-start=\"1336\" data-end=\"1359\">you lose nothing<\/strong> if we really cannot go out.<\/p><h3 data-start=\"1406\" data-end=\"1436\"><strong data-start=\"1410\" data-end=\"1436\">Why this rule?<\/strong><\/h3><p data-start=\"1437\" data-end=\"1721\">Quite simply, because the sea deserves respect.<br data-start=\"1483\" data-end=\"1486\" \/>Our sailors are <strong data-start=\"1506\" data-end=\"1537\">experienced professionals<\/strong> : they know when to sail, when to change course, and when to stay in port. Their decision depends on\u00a0<strong data-start=\"1679\" data-end=\"1699\">your safety<\/strong> and that of the ship.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2503\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2503\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Unable to attend \/ delay<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2503\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2503\"><p data-start=\"209\" data-end=\"421\">We are a <strong data-start=\"225\" data-end=\"260\">maritime transport company<\/strong>.<br data-start=\"261\" data-end=\"264\" \/>Just like airlines, railways or ferry operators, we <strong data-start=\"330\" data-end=\"351\">depart on time<\/strong> in order to stick to our schedule, out of consideration for the other passengers\u2026 and the weather.<\/p><p data-start=\"423\" data-end=\"664\">That is why <strong data-start=\"438\" data-end=\"469\">no delays are possible<\/strong>.<br data-start=\"470\" data-end=\"473\" \/>Please allow <strong data-start=\"490\" data-end=\"515\">enough time<\/strong> to reach the boarding point:<br data-start=\"556\" data-end=\"559\" \/>departure will take place <strong data-start=\"577\" data-end=\"598\">with or without you<\/strong>, and in the event of a delay, <strong data-start=\"621\" data-end=\"663\">the ticket cannot be refunded<\/strong>.<\/p><p data-start=\"666\" data-end=\"705\">To help you arrive with peace of mind:<\/p><ul data-start=\"706\" data-end=\"926\"><li data-start=\"706\" data-end=\"786\"><p data-start=\"708\" data-end=\"786\">The <strong data-start=\"712\" data-end=\"732\">exact addresses<\/strong> of boarding are shown on your tickets and on our website<\/p><\/li><li data-start=\"787\" data-end=\"846\"><p data-start=\"789\" data-end=\"846\">Our ships are <strong data-start=\"806\" data-end=\"831\">clearly marked<\/strong> in our colours<\/p><\/li><li data-start=\"847\" data-end=\"926\"><p data-start=\"849\" data-end=\"926\">Our <strong data-start=\"853\" data-end=\"899\">advisors are available by phone<\/strong> to guide you if needed<\/p><\/li><\/ul><p data-start=\"928\" data-end=\"1116\">However, once departure time arrives, we must leave the dock:<br data-start=\"1004\" data-end=\"1007\" \/>at that point, we can no longer <strong data-start=\"1044\" data-end=\"1061\">wait for you<\/strong>, or <strong data-start=\"1066\" data-end=\"1103\">help you find your way<\/strong> around the harbour.<\/p><p data-start=\"1123\" data-end=\"1415\">We know that the unexpected can happen: illness, transport delays, last-minute issues\u2026<br data-start=\"1216\" data-end=\"1219\" \/>Unfortunately, as with delays, a <strong data-start=\"1264\" data-end=\"1294\">no-show reported too late<\/strong> cannot be refunded, as the crew and boat are already mobilised to welcome you.<\/p><p data-start=\"1417\" data-end=\"1607\">If you let us know <strong data-start=\"1439\" data-end=\"1452\">early enough<\/strong>, we do our best to help you:<br data-start=\"1493\" data-end=\"1496\" \/>we put your seat back up for sale and, <strong data-start=\"1541\" data-end=\"1565\">if it is resold<\/strong>, we <strong data-start=\"1577\" data-end=\"1606\">refund you in full<\/strong>.<\/p><p data-start=\"1614\" data-end=\"1754\">Our goal is simple:<br data-start=\"1641\" data-end=\"1644\" \/>That everyone can fully enjoy their outing, in <strong data-start=\"1707\" data-end=\"1727\">respect for the time<\/strong> and <strong data-start=\"1734\" data-end=\"1745\">enjoyment<\/strong> of everyone.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2504\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2504\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we board somewhere other than the Vieux-Port de Marseille?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2504\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2504\"><h4 data-start=\"360\" data-end=\"692\">For ticketed outings<\/h4><p data-start=\"360\" data-end=\"692\">No. Departures and arrivals for ticketed outings take place <strong data-start=\"481\" data-end=\"560\">exclusively from the boarding point indicated at the time of booking<\/strong>, at <strong data-start=\"565\" data-end=\"592\">Vieux-Port de Marseille<\/strong>.<br data-start=\"593\" data-end=\"596\" \/>No boarding or disembarking at another port is possible for this type of service.<\/p><h4 data-start=\"699\" data-end=\"944\"><strong data-start=\"699\" data-end=\"726\">Privatising the boat<\/strong><\/h4><p data-start=\"699\" data-end=\"944\"><br data-start=\"726\" data-end=\"729\" \/>As part of a <strong data-start=\"749\" data-end=\"799\">private boat charter departing from Marseille<\/strong>, boarding or disembarking at another point in the Vieux-Port, or at a nearby port, may be considered <strong data-start=\"914\" data-end=\"943\">under certain conditions<\/strong>.<\/p><p data-start=\"946\" data-end=\"1111\">eco-calanques.com <strong data-start=\"964\" data-end=\"1026\">does not carry out transfers of more than 5 nautical miles<\/strong>.<br data-start=\"1027\" data-end=\"1030\" \/>Within this radius, boarding or disembarking may in particular be considered:<\/p><ul data-start=\"1112\" data-end=\"1365\"><li data-start=\"1112\" data-end=\"1130\"><p data-start=\"1114\" data-end=\"1130\">at <strong data-start=\"1117\" data-end=\"1127\">Frioul<\/strong>,<\/p><\/li><li data-start=\"1131\" data-end=\"1235\"><p data-start=\"1133\" data-end=\"1235\">at one of our <strong data-start=\"1149\" data-end=\"1199\">other locations in the Vieux-Port de Marseille<\/strong> (Mucem, Cri\u00e9e, in front of the Town Hall),<\/p><\/li><li data-start=\"1236\" data-end=\"1365\"><p data-start=\"1238\" data-end=\"1365\">or occasionally at <strong data-start=\"1260\" data-end=\"1292\">other quays of the Vieux-Port<\/strong> (CNTL, private quay, etc.), <strong data-start=\"1319\" data-end=\"1364\">subject to port authorisations<\/strong>.<\/p><\/li><\/ul><p data-start=\"1367\" data-end=\"1398\">This possibility is subject to:<\/p><ul data-start=\"1399\" data-end=\"1607\"><li data-start=\"1399\" data-end=\"1451\"><p data-start=\"1401\" data-end=\"1451\">to <strong data-start=\"1407\" data-end=\"1448\">favourable weather conditions<\/strong>,<\/p><\/li><li data-start=\"1452\" data-end=\"1517\"><p data-start=\"1454\" data-end=\"1517\">to the<strong data-start=\"1458\" data-end=\"1514\">prior approval of the relevant port authorities<\/strong>,<\/p><\/li><li data-start=\"1518\" data-end=\"1607\"><p data-start=\"1520\" data-end=\"1607\">and to the <strong data-start=\"1526\" data-end=\"1583\">payment of any applicable port fees<\/strong>, payable by the customer.<\/p><\/li><\/ul><p data-start=\"1609\" data-end=\"1755\">Possibilities are assessed <strong data-start=\"1640\" data-end=\"1658\">on a case-by-case basis<\/strong>, depending on the desired location, regulatory constraints and the organisation of the outing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2505\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2505\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can the schedule be changed? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2505\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2505\"><h4 data-start=\"305\" data-end=\"688\"><strong data-start=\"305\" data-end=\"363\">Ticketed outings\u00a0<\/strong><\/h4><p data-start=\"305\" data-end=\"688\"><br data-start=\"363\" data-end=\"366\" \/>No. The <strong data-start=\"375\" data-end=\"416\">times are fixed and cannot be adjusted<\/strong>.<br data-start=\"417\" data-end=\"420\" \/>Departures and returns take place <strong data-start=\"456\" data-end=\"504\">at the times indicated at the time of booking<\/strong>, with an operational margin of approximately <strong data-start=\"546\" data-end=\"561\">\u00b110 minutes<\/strong>.<br data-start=\"562\" data-end=\"565\" \/>If you have any time constraints before or after the outing, these must be taken into account when booking.<\/p><h4 data-start=\"695\" data-end=\"819\"><strong data-start=\"695\" data-end=\"722\">Privatising the boat<\/strong><\/h4><p data-start=\"695\" data-end=\"819\"><br data-start=\"722\" data-end=\"725\" \/>Yes, this may be possible as part of a <strong data-start=\"769\" data-end=\"789\">private outing<\/strong>, subject to feasibility.<\/p><p data-start=\"821\" data-end=\"1009\">When making your private charter request, please let us know the <strong data-start=\"888\" data-end=\"910\">preferred times<\/strong>. We review each request based on the season, the requested duration and our schedule.<\/p><p data-start=\"1011\" data-end=\"1378\"><strong data-start=\"1011\" data-end=\"1027\">Peak season<\/strong><br data-start=\"1027\" data-end=\"1030\" \/>A time request that falls <strong data-start=\"1059\" data-end=\"1092\">between two usual time slots<\/strong> (for example, between a half-day outing and an evening outing) generally involves <strong data-start=\"1178\" data-end=\"1219\">charging both the half-day and evening rates<\/strong>, even if the actual duration is shorter.<br data-start=\"1264\" data-end=\"1267\" \/>This type of request prevents us from using the boat across all of our usual time slots.<\/p><p data-start=\"1380\" data-end=\"1511\"><strong data-start=\"1380\" data-end=\"1396\">Low season<\/strong><br data-start=\"1396\" data-end=\"1399\" \/>The <strong data-start=\"1402\" data-end=\"1443\">there is more flexibility with timing<\/strong>, which allows us to adapt more easily to your plans.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2506\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2506\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I'm worried about getting seasick<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2506\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2506\"><p data-start=\"293\" data-end=\"500\">We do everything we can to make sure your outing is <strong data-start=\"338\" data-end=\"368\">enjoyable from start to finish<\/strong>.<br data-start=\"369\" data-end=\"372\" \/>Our boats are <strong data-start=\"389\" data-end=\"400\">stable<\/strong> and we always adapt our navigation to ensure your <strong data-start=\"464\" data-end=\"475\">comfort<\/strong> and your <strong data-start=\"485\" data-end=\"497\">safety<\/strong>.<\/p><p data-start=\"502\" data-end=\"590\">But it's normal for some people to be more sensitive to the motion of the sea.<\/p><h4 data-start=\"597\" data-end=\"637\">To make the most of your trip<\/h4><p data-start=\"639\" data-end=\"685\">Here are a few simple and effective tips:<\/p><ul data-start=\"686\" data-end=\"870\"><li data-start=\"686\" data-end=\"706\"><p data-start=\"688\" data-end=\"706\">Arrive <strong data-start=\"696\" data-end=\"706\">well-rested<\/strong><\/p><\/li><li data-start=\"707\" data-end=\"742\"><p data-start=\"709\" data-end=\"742\">Avoid alcohol before boarding<\/p><\/li><li data-start=\"743\" data-end=\"778\"><p data-start=\"745\" data-end=\"778\">Eat <strong data-start=\"752\" data-end=\"778\">something light<\/strong><\/p><\/li><li data-start=\"779\" data-end=\"831\"><p data-start=\"781\" data-end=\"831\">Stay <strong data-start=\"788\" data-end=\"805\">outside<\/strong> and look at <strong data-start=\"818\" data-end=\"831\">the horizon<\/strong><\/p><\/li><li data-start=\"832\" data-end=\"870\"><p data-start=\"834\" data-end=\"870\">Move around a little, breathe deeply and go for a swim<\/p><\/li><\/ul><p data-start=\"872\" data-end=\"1041\">And above all: <strong data-start=\"885\" data-end=\"911\">let the crew know<\/strong> as soon as you arrive.<br data-start=\"930\" data-end=\"933\" \/>We will always be able to offer you <strong data-start=\"969\" data-end=\"992\">the most comfortable spot<\/strong> and support you if you're not feeling comfortable.<\/p><h4 data-start=\"1048\" data-end=\"1088\">If you're prone to seasickness<\/h4><p data-start=\"1090\" data-end=\"1316\">If you know you get seasick easily, a <strong data-start=\"1151\" data-end=\"1173\">suitable medication<\/strong> can be helpful.<br data-start=\"1190\" data-end=\"1193\" \/>Speak to <strong data-start=\"1212\" data-end=\"1247\">a pharmacist or doctor<\/strong>, who can advise you on <strong data-start=\"1276\" data-end=\"1294\">the right product<\/strong> and <strong data-start=\"1298\" data-end=\"1315\">the right dosage<\/strong>.<\/p><p data-start=\"1318\" data-end=\"1493\">Anti-nausea treatments are generally <strong data-start=\"1365\" data-end=\"1410\">more effective when taken before<\/strong> boarding, strictly following the healthcare professional's recommendations.<\/p><p data-start=\"1495\" data-end=\"1679\">We do not give <strong data-start=\"1511\" data-end=\"1538\">any medication on board<\/strong>, and cannot advise on a specific treatment:<br data-start=\"1595\" data-end=\"1598\" \/>it's always best to seek the advice <strong data-start=\"1639\" data-end=\"1659\">of a specialist<\/strong> for your comfort.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2507\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2507\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">If someone can't take part, can someone else come in their place?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2507\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2507\"><p data-start=\"181\" data-end=\"355\">Yes, <strong data-start=\"186\" data-end=\"204\">no problem<\/strong>.<br data-start=\"205\" data-end=\"208\" \/>If someone ultimately can't take part, you can <strong data-start=\"271\" data-end=\"309\">replace them with someone else<\/strong>, as long as you <strong data-start=\"326\" data-end=\"354\">let us know in advance<\/strong>.<\/p><p data-start=\"357\" data-end=\"470\">This allows us to update the passenger list and prepare to welcome you under the best conditions.<\/p><h3 data-start=\"477\" data-end=\"510\"><strong data-start=\"481\" data-end=\"510\">Children \/ adults<\/strong><\/h3><ul data-start=\"512\" data-end=\"796\"><li data-start=\"512\" data-end=\"643\"><p data-start=\"514\" data-end=\"643\"><strong data-start=\"514\" data-end=\"550\">A child instead of an adult<\/strong> :<br data-start=\"552\" data-end=\"555\" \/>the change is possible, but <strong data-start=\"595\" data-end=\"618\">no refund<\/strong> will be issued.<\/p><\/li><li data-start=\"645\" data-end=\"796\"><p data-start=\"647\" data-end=\"796\"><strong data-start=\"647\" data-end=\"683\">An adult instead of a child<\/strong> :<br data-start=\"685\" data-end=\"688\" \/>the change is possible, and we will simply ask you to <strong data-start=\"762\" data-end=\"795\">pay the price difference<\/strong>.<\/p><\/li><\/ul><p data-start=\"803\" data-end=\"993\">What matters most to us is having the <strong data-start=\"841\" data-end=\"885\">correct information before boarding<\/strong>.<br data-start=\"886\" data-end=\"889\" \/>If in doubt, the simplest option is to <strong data-start=\"930\" data-end=\"948\">contact us<\/strong> : we'll be happy to get back to you quickly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2508\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2508\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Using and validity of gift vouchers<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2508\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2508\"><p data-start=\"2278\" data-end=\"2456\">Giving a sea trip means giving <strong data-start=\"2317\" data-end=\"2344\">an unforgettable memory<\/strong>\u00a0<br data-start=\"2346\" data-end=\"2349\" \/>Our gift vouchers are valid for <b>2 years<\/b>\u00a0from the date of purchase.<\/p><p data-start=\"2458\" data-end=\"2498\">Using them couldn't be simpler:<\/p><ul data-start=\"2499\" data-end=\"2577\"><li data-start=\"2499\" data-end=\"2524\"><p data-start=\"2501\" data-end=\"2524\">Choose your trip<\/p><\/li><li data-start=\"2525\" data-end=\"2577\"><p data-start=\"2527\" data-end=\"2577\">Enter the <strong data-start=\"2539\" data-end=\"2554\">voucher code<\/strong> when booking<\/p><\/li><\/ul><p data-start=\"2579\" data-end=\"2724\">If a trip has to be cancelled due to weather, <strong data-start=\"2629\" data-end=\"2659\">the validity will be extended<\/strong> if necessary, so there's no risk of ever \u201closing\u201d a gift.<\/p><p data-start=\"2579\" data-end=\"2724\">For <strong>SMARTBOX<\/strong> or <strong>GROUPON:<\/strong> contact us by email with the gift voucher number and its confirmation code, your first and last names, a phone number and your preferred date. We&rsquo;ll take care of registering your booking<\/p><p data-start=\"2726\" data-end=\"2885\">And if you have <strong data-start=\"2742\" data-end=\"2767\">the slightest difficulty<\/strong> when booking, contact us: we're here to make sure this gift remains <strong data-start=\"2851\" data-end=\"2865\">a pleasure<\/strong>, from start to finish.<\/p><p data-start=\"2726\" data-end=\"2885\">\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2509\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2509\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Food allergies &amp; special diets<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2509\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2509\"><p data-start=\"166\" data-end=\"384\">We place great importance on the <strong data-start=\"206\" data-end=\"246\">comfort and food safety<\/strong> of our passengers.<br data-start=\"264\" data-end=\"267\" \/>However, meals served on board are <strong data-start=\"307\" data-end=\"348\">prepared by external caterers<\/strong>, which involves certain limitations.<\/p><h4 data-start=\"391\" data-end=\"436\"><strong data-start=\"395\" data-end=\"436\">Ticketed trips (meals included)<\/strong><\/h4><p data-start=\"438\" data-end=\"497\">The meals offered are <strong data-start=\"465\" data-end=\"483\">not \u00e0 la carte<\/strong>.<br data-start=\"484\" data-end=\"487\" \/>They are:<\/p><ul data-start=\"498\" data-end=\"568\"><li data-start=\"498\" data-end=\"515\"><p data-start=\"500\" data-end=\"515\"><strong data-start=\"500\" data-end=\"515\">Vegetarian<\/strong><\/p><\/li><li data-start=\"516\" data-end=\"568\"><p data-start=\"518\" data-end=\"568\">With <strong data-start=\"523\" data-end=\"568\">at least part of the buffet is gluten-free<\/strong><\/p><\/li><\/ul><p data-start=\"570\" data-end=\"724\">However, we are unfortunately <strong data-start=\"614\" data-end=\"651\">unable to adapt the menus<\/strong> to specific diets or particular allergies.<\/p><p data-start=\"726\" data-end=\"923\">If you have a food allergy, please <strong data-start=\"774\" data-end=\"810\">let us know before the trip<\/strong> :<br data-start=\"812\" data-end=\"815\" \/>we can then check with the caterer whether certain dishes <strong data-start=\"881\" data-end=\"922\">contain identified allergens<\/strong>.<\/p><p data-start=\"925\" data-end=\"1101\">\u26a0\ufe0f <strong data-start=\"928\" data-end=\"941\">Please note<\/strong> : as meals are prepared by external providers,<br data-start=\"999\" data-end=\"1002\" \/>we cannot guarantee the total absence of <strong data-start=\"1051\" data-end=\"1074\">allergen traces<\/strong> (cross-contamination).<\/p><p data-start=\"1103\" data-end=\"1288\">For <strong data-start=\"1112\" data-end=\"1137\">significant allergies<\/strong> or <strong data-start=\"1145\" data-end=\"1164\">strict diets<\/strong>, we strongly recommend that you <strong data-start=\"1201\" data-end=\"1238\">bring your own food<\/strong>, so you can enjoy the trip with complete peace of mind.<\/p><h4 data-start=\"1295\" data-end=\"1327\"><strong data-start=\"1299\" data-end=\"1327\">Private charters<\/strong><\/h4><p data-start=\"1329\" data-end=\"1517\">For a private charter, the boat is reserved exclusively for you.<br data-start=\"1410\" data-end=\"1413\" \/>We then ask you to <strong data-start=\"1442\" data-end=\"1470\">inform us in advance<\/strong> of any dietary requirements and allergies.<\/p><p data-start=\"1519\" data-end=\"1783\">We will do <strong data-start=\"1531\" data-end=\"1548\">everything we can<\/strong> with the caterer to meet specific requests.<br data-start=\"1605\" data-end=\"1608\" \/>However, despite our best efforts, we cannot <strong data-start=\"1661\" data-end=\"1673\">guarantee<\/strong> that all dietary requirements can be met 100%, particularly in the case of severe allergies.<\/p><p data-start=\"1790\" data-end=\"2017\">Our priority is your <strong data-start=\"1815\" data-end=\"1828\">wellbeing<\/strong>.<br data-start=\"1829\" data-end=\"1832\" \/>If in doubt, the best thing to do is <strong data-start=\"1878\" data-end=\"1914\">contact us before booking<\/strong> : we'll take the time to talk with you and guide you toward the most suitable solution.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-25010\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-25010\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Minimum number of participants<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25010\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-25010\"><p data-start=\"1741\" data-end=\"1945\">This is what allows us to mobilise the crew, the boat, fuel, and all the organisation behind your adventure.<\/p><p data-start=\"1947\" data-end=\"1978\">If this threshold is not reached:<\/p><ul data-start=\"1979\" data-end=\"2105\"><li data-start=\"1979\" data-end=\"2039\"><p data-start=\"1981\" data-end=\"2039\">We will offer you <strong data-start=\"2003\" data-end=\"2025\">a rescheduled date<\/strong> as a priority<\/p><\/li><li data-start=\"2040\" data-end=\"2105\"><p data-start=\"2042\" data-end=\"2105\">If this doesn't suit you, you will be <strong data-start=\"2078\" data-end=\"2105\">fully refunded<\/strong><\/p><\/li><\/ul><p data-start=\"2107\" data-end=\"2233\">Our goal is simple: for you to experience a <strong data-start=\"2158\" data-end=\"2178\">wonderful experience<\/strong>, in a friendly group, <strong data-start=\"2206\" data-end=\"2232\">with no unpleasant surprises<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-25011\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-25011\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are dogs allowed? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-25011\"><p data-start=\"150\" data-end=\"372\">As a general rule, <strong data-start=\"169\" data-end=\"212\">animals are not allowed on board<\/strong> our ticketed trips (trips open to the public).<br data-start=\"272\" data-end=\"275\" \/>This applies to <strong data-start=\"289\" data-end=\"309\">all animals<\/strong>, whether a large dog or a very small companion.<\/p><p data-start=\"150\" data-end=\"372\"><em><strong data-start=\"604\" data-end=\"644\">Assistance or medical animals<\/strong> (guide dogs, service dogs...) are of course <strong data-start=\"705\" data-end=\"724\">welcome on board<\/strong>, in accordance with regulations.<\/em><\/p><p data-start=\"374\" data-end=\"414\">This rule is primarily designed for:<\/p><ul data-start=\"415\" data-end=\"566\"><li data-start=\"415\" data-end=\"452\"><p data-start=\"417\" data-end=\"452\">The <strong data-start=\"420\" data-end=\"452\">the comfort of other passengers<\/strong><\/p><\/li><li data-start=\"453\" data-end=\"566\"><p data-start=\"455\" data-end=\"566\">And above all the <strong data-start=\"469\" data-end=\"494\">wellbeing of the animals<\/strong>, for whom a sea trip can be long, stressful and not well suited<\/p><\/li><\/ul><h4 data-start=\"573\" data-end=\"603\"><strong data-start=\"577\" data-end=\"603\">Private charters<\/strong><\/h4><p data-start=\"605\" data-end=\"751\">During a <strong data-start=\"616\" data-end=\"633\">privatisation<\/strong>, the boat is entirely <strong data-start=\"661\" data-end=\"682\">reserved for you<\/strong>.<br data-start=\"683\" data-end=\"686\" \/>In this case, we can accept animals <strong data-start=\"735\" data-end=\"749\">only<\/strong> :<\/p><ul data-start=\"752\" data-end=\"900\"><li data-start=\"752\" data-end=\"806\"><p data-start=\"754\" data-end=\"806\">On <strong data-start=\"770\" data-end=\"781\">short trips<\/strong> (half-day or evening)<\/p><\/li><li data-start=\"807\" data-end=\"900\"><p data-start=\"809\" data-end=\"900\">Provided we are certain the animal can <strong data-start=\"862\" data-end=\"900\">stay calm and safe on board<\/strong><\/p><\/li><\/ul><p data-start=\"902\" data-end=\"1052\">However, animals are <strong data-start=\"935\" data-end=\"951\">not allowed<\/strong> during <strong data-start=\"961\" data-end=\"1002\">full-day trips (around 7 hours)<\/strong>, in order to preserve their comfort and safety.<\/p><p data-start=\"1059\" data-end=\"1280\">If you're unsure or have a specific situation, <strong data-start=\"1112\" data-end=\"1148\">contact us before booking<\/strong> :<br data-start=\"1150\" data-end=\"1153\" \/>we'll always take the time to talk with you to find the <strong data-start=\"1223\" data-end=\"1254\">best possible solution<\/strong>, with respect for everyone.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-25012\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-25012\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Accessibility of our cruises<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25012\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-25012\"><p data-start=\"223\" data-end=\"483\">Our trips are designed to be <strong data-start=\"258\" data-end=\"280\">accessible to everyone<\/strong> : families, the curious, sea lovers, whether sporty or not.<br data-start=\"338\" data-end=\"341\" \/>On board, everyone experiences it <strong data-start=\"373\" data-end=\"389\">at their own pace<\/strong> : admiring the scenery, chatting, swimming, taking photos... no performance is expected.<\/p><p data-start=\"485\" data-end=\"503\">For swimming:<\/p><ul data-start=\"504\" data-end=\"614\"><li data-start=\"504\" data-end=\"541\"><p data-start=\"506\" data-end=\"541\">You simply need to <strong data-start=\"525\" data-end=\"541\">know how to swim<\/strong><\/p><\/li><li data-start=\"542\" data-end=\"614\"><p data-start=\"544\" data-end=\"614\">A buoyancy vest is available if you feel you need one<\/p><\/li><\/ul><p data-start=\"616\" data-end=\"864\">If you are pregnant, have a health condition, reduced mobility or a particular apprehension:<br data-start=\"735\" data-end=\"738\" \/><strong data-start=\"738\" data-end=\"771\">let us know before the trip<\/strong>. We will always do our utmost to welcome you <strong data-start=\"829\" data-end=\"844\">safely<\/strong> and <strong data-start=\"848\" data-end=\"863\">and without stress<\/strong>.<\/p><p data-start=\"866\" data-end=\"955\">The sea is a pleasure to share, <strong data-start=\"904\" data-end=\"921\">with no pressure<\/strong> and <strong data-start=\"925\" data-end=\"954\">and respect for everyone<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-25013\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-25013\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Alcohol on board: what are the rules?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25013\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-25013\"><p><strong>En billetterie :<\/strong><\/p><p>For everyone's comfort and safety, personal alcoholic drinks are not allowed on board unless our team has agreed in advance. If you would like to bring your own alcohol, please contact us before your trip.<\/p><p>If alcohol is brought on board without authorisation, access to the boat may be refused, with no refund.<\/p><p>If a passenger drinks alcohol despite this prohibition and their behaviour becomes dangerous or disrupts the trip, the crew may have to intervene, and may disembark the passenger. Any costs arising from that disembarkation may be charged to the passenger concerned.<\/p><p><strong>Private charters:<\/strong><\/p><p>For private charters, you are welcome to bring your own drinks on board.<\/p><p>Alcohol consumption must nevertheless remain reasonable. For safety reasons, the skipper and the crew may limit or stop consumption if they consider it poses a risk to the passengers, the crew or the boat.<\/p><p>In such a situation, if a passenger's behaviour endangers the people on board or the vessel, the crew may decide to disembark them, with no refund. Any costs arising from that disembarkation may also be charged to the passenger concerned.<\/p><p>Our aim is simple: enjoy the sea, raise a glass if conditions allow, and above all have a good time safely.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f68069 elementor-widget elementor-widget-image\" data-id=\"4f68069\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.eco-calanques.com\/wp-content\/uploads\/2026\/07\/INFO-EMBARQUEMENT.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b5d0ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b5d0ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8441e87\" data-id=\"8441e87\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6581e22 elementor-widget elementor-widget-text-editor\" data-id=\"6581e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading has-text-align-center\" style=\"text-align: center;\"><span style=\"color: #1c3a94;\">Got a question?<\/span><\/h2><p>Our advisors are available to help<\/p><ul class=\"wp-block-list\"><li><strong>In season<\/strong>\u00a0: 7 days a week, from 9am to 6pm<\/li><\/ul><ul class=\"wp-block-list\"><li><strong>Out of season<\/strong>\u00a0: Monday to Thursday, from 9am to 6pm<\/li><\/ul><p>By phone:\u00a0<span style=\"color: #1c3a94;\"><strong>+33 4 86 68 22 48<\/strong><\/span><\/p><p>Or by email:<span style=\"color: #1c3a94;\"><strong> ecocalanques@gmail.com<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f57a723 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f57a723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-anchor\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd84189 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd84189\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d4419d\" data-id=\"0d4419d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Foire aux questions O\u00f9 se trouve l&#8217;embarquement ? Notre flotte se compose de 5 navires.Le nom de votre bateau et son lieu d\u2019embarquement sont toujours indiqu\u00e9s sur votre billet. Si vous avez achet\u00e9 votre billet sur notre site : le nom du bateau appara\u00eet clairement. Si vous avez achet\u00e9 votre billet ailleurs, la mention \u00ab [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-4119","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- 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